Warranty & Replacement Policy ONE YEAR WARRANTY: Our products are warranted to be free from defects in materials or workmanship for one (1) year from the date of purchase, acceptance or pick up of goods. Within this period, we will, at our sole discretion, repair or replace any components that fail in normal use. Such repairs or replacement will be made at no charge to you for parts and/or labor, provided that you shall be responsible for the transportation charges of returning or sending it back. Replacement products may be new or refurbished at our discretion. We will not replace any defects if the item is not sent back to us.
This warranty does not apply to: (i) cosmetic damage, such as scratches, nicks, stains and dents; (ii) consumable parts, such as batteries, unless product damage has occurred due to a defect in materials or workmanship; (iii) damage caused by accident, abuse, misuse, water (in excess of specifications), flood, fire, or other acts of nature or external causes; (iv) damage caused by service performed by anyone who is not from our company; or (v) damage to a product that has been modified or altered without the prior written permission of us. (vi) wear and tear or product abuse. (vii) usb casings , logo print or laser engraved logo.
After assessing the item, if deemed defective, time frame for the replacement is between 10-14 working days.